Some of the most important restaurant technologies you must have
The restaurant industry, over the past decade, has undergone rapid changes due to evolving guest preferences. Consumers come with stringent attributes such as onstantly changing tastes or not wanting to wait for the food for too long – to name a few. Today, technology is imperative in any service industry including restaurants to tackle some of the most complex takeout, dine-in and delivery issues. Here are some basic and important elements that a restaurant POS system Dubai must possess.
The Touchscreen
The point of sale or POS touch screen terminal is designed to increase the efficiency of your restaurant operations. These are powered by an intuitive and asy-to-use interface, which new hires can learn quickly. Besides, the touchscreen interface also ensures that your team is always operating at the pace of the restaurant.
You can customise it to have guest-facing screens letting them visualise their orders and pay quickly. This way order accuracy is improved and customer wait time is minimised. Thus, more revenue is generated when order-taking processes are simplified and hastened.
Credit card and mobile payments are facilitated with the help of a reader integrated into the POS directly. You can also add payment processing devices that support NFC or Near Field Communication, such as the MSR or Magnetic Stripe Card, Europay Mastercard and VISA or EMV, etc.
Paying at the table
Efficiency, speed of service and safety, are important parts of a dining experience. With the COVID-19 crisis, guests are bound to shift to contactless and mobile payments. These at-the-table experiences are extremely valuable for consumers who are looking towards hygiene especially in restaurants. Give your guests absolute peace of mind when you improve table turn times and understand them better. Along with the order and pay at the table technology, you can also reduce labour costs and acquire valuable guests data that helps you provide better service.
Handheld POS
A handheld restaurant POS system Dubai is the ultimate mobile technology that can help staff attend more tables than usual. Ideally, it would require a lot of footwork, especially during payments where the staff has to process cards and checks. Every time there is a payment, they have to go back to the main terminal in another area of the restaurant to complete the transaction. With a handheld POS, the staff gets to process payments instantly next to the customer. Thus, just as the customers order at the table, they can also experience hassle-free payment systems.
Kiosks
A growing trend, self-ordering kiosks are becoming extremely popular, where customers can avail of quick service and contactless payments. Self-ordering only means that the consumer gets to stay contactless and in control of the order. Menu reviews are easier, and waiting lines are shorter. A technologically designed kiosk that allows staff to quickly process orders and payments is the need of the hour.
Kitchen display screens
The kitchen in the restaurant is the most hectic place with chefs looking at printed tickets to prepare orders. Instead, a KDS or a kitchen display system keeps moving things efficiently through the kitchen and across the entire restaurant. Learn more about how OVERSEE can support your operations.
