Eliminating Restaurant Challenges with a POS System
Restaurant POS systems have steadily evolved over the years to include several modules, including automated generation of bills divided by the type of order such as dine-in, takeaway or third-party requests. Traditionally, invoices were prone to errors due to manual handwritten billing processes. Today’s POS systems are packed with features and come with the ability to take restaurant businesses towards profitable growth. However, a start-up, even if it is a restaurant, is not devoid of challenges. A well-established project may also fail if you do not use contemporary technology, capable of handling all impending issues. POS is often the answer to most of the challenges.
Most common restaurant hurdles and their solutions
The below trials are not limited to restaurants alone. Even bars, pubs, QSRs and food trucks stumble upon them.
Communication gaps
Lack of communication between managers and staff often leads to chaos. With no timely updates on orders, there is a lot of confusion, resulting in delay and, of course, a dissatisfied audience looking for timely service. The entire operation is stunted, and the foodservice business is well on its way to a shutdown. A POS system works wonders as far as communication is concerned. Employees can stay connected through hand-held devices, linked to a centralised POS system and receive all order information in real-time. This way gaps in communication are eliminated, and customer gratification improved.
Inventory Management
A pivotal feature of every POS system, inventory management in the food business, can be complex. Every raw and cooked food item has to be accounted for, besides the quantity of sale. In the days of yore, this was done manually, the operation was not devoid of errors. A small misstep would lead to a domino effect, and the entire workflow would end up being arrested. With a POS system and software, installed at various checkpoints of operations, inventory management becomes error-free and seamless. Out-of-stock ingredients are identified instantly, and arrangements for replenishment can be done even before the stock recedes.
Menu updates
Food businesses cannot risk being stubborn. They have to be flexible and stay ever ready for customer preferences, which are bound to change periodically. According to popularity, it might be wise to customise your restaurant’s food menu as well. If the process were manual, printing new menu cards every time would be an expensive exercise. Leverage the power of the POS system to update menus regularly, according to your customers’ preferences, and include them in your menu.
Inhibiting data loss
Data and insights are vital to every business. Most futuristic business models include comprehensive analytics to assess their performance against the market. Non-cloud-based systems invariably end up losing crucial data due to unforeseen downtimes and other associated technical limitations. POS cloud systems preserve data through efficient backup modules on to the servers. You get easy access to details wherever you are and at any time.
Offline working
POS systems can work both online and offline. If internet fluctuation is a regular feature at your restaurant, then choose a system that will record all your data even when you are working offline to later upload it to the cloud, once the internet connection resumes.
OVERSEE provides smartly-designed POS systems that can be customised to address every challenge in your restaurant’s workflow. Speak to us for more information!
