Wait No More! Queue Management System for Enhanced Customer Experience

Our digital queue system takes charge of your queues for a superior customer experience, shorter wait times, and high sales volume.

banner
education-queue-management

Introduction

A Queue Management System that takes the stress out of waiting. The system assists every type of business - banks, hospitals, retail shops, government offices and service centers - in managing queues seamlessly; and enables customers to be informed, while allowing staff to concentrate on what is most important, delivering exceptional service.

The Queue Management System offers real-time notifications and updates, automated ticketing and intelligent counter calling - it brings organization, efficiency and improves the experience for all.

Key Features That Solve Everyday Challenges

Scheduling & Load Balancing
  • check
    QMS help reduce wait times and manage busy schedule hours, so things hopefully run smoother.
Digital Displays & Notifications
  • check
    Customers can see updates about their place in the line, which might make a little less confusing.
Queue-Directed Service
  • check
    By calling customers only when a counter is ready, helps prevent overcrowding at the service area.
Automated Ticketing & Dashboards
  • check
    The system tries to simplify ticketing and tracking, which reduces manual errors.
Centralized Control for Multiple Locations
  • check
    If you have more than one branch, it can let you manage queues across them from a single place — it’s meant to make things easier, though it may take some getting used to.
benifits
ticket-dispenser

Ticket Dispenser

Our ticket dispensing machine will help you to solve the never-ending challenge of managing customers and visitors at the point of arrival. Not only can it facilitate an environment where customers would feel more welcome, but it can also smoothen the process of entry through proper ticketing.

Calling Unit

Customer Service Agents can call customers through the calling unit which works on PCs, tablets, and phones and is available as both hardware and software. Layouts can be customized according to the needs of the client.

calling_unit
digital

Digital Signage

Take adantage of customer waiting time by providing them with valuable queue information along with targeted messages. This is a web-based digital signage which works in TV, Monitors etc.

Ready to take your business to the next level? OverseePOS is your partner in success.

Get Free Demo Today!
whatsapp